Privacy Policy

01 Introduction

This Privacy Policy applies to all visitors and customers of the Scardi website (scardi.in). By using our site or making a purchase, you consent to the collection and use of your information as described here. We are committed to handling your personal data responsibly and in line with applicable Indian data protection laws.

02 Information We Collect

We collect information that you provide directly and information gathered automatically:

• Personal details — name, email address, phone number, and shipping/billing address when you place an order or create an account.
• Order information — products purchased, order history, and transaction details.
• Technical data — IP address, browser type, device information, and pages visited, collected automatically as you browse.
• Communications — messages you send us via the contact form, email, or WhatsApp.

03 How We Use It

We use your information to process and deliver your orders, provide customer support, send order updates, improve our website and products, personalise your shopping experience, prevent fraud, and — with your consent — share offers and skincare tips.

04 Payments

Payments are processed securely through trusted third-party payment gateways. We do not store your full card or banking details on our servers. All payment transactions are encrypted and handled by the payment provider in accordance with their own security standards.

05 Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, keep items in your cart, analyse site traffic, and improve your experience. You can manage or disable cookies through your browser settings, though some features of the site may not function properly without them.

06 Sharing Your Data

We do not sell your personal information. We share data only with trusted service providers who help us operate — such as courier and logistics partners, payment gateways, and technology providers — and only to the extent needed to fulfil our services. We may also disclose information where required by law.

07 Marketing & Communication

With your consent, we may send you promotional emails, offers, and product updates. You can opt out at any time by clicking the unsubscribe link in our emails or by contacting us. Order-related and transactional messages are not promotional and will still be sent.

08 Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, or misuse. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

09 Data Retention

We retain your personal information for as long as needed to fulfil the purposes described in this policy, comply with legal and tax obligations, resolve disputes, and enforce our agreements.

10 Your Rights

You have the right to access, correct, or request deletion of your personal data, withdraw consent for marketing, and request a copy of the information we hold about you. To exercise any of these rights, please contact us using the details below.

11 Children's Privacy

Our website and products are intended for users aged 18 and above. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

12 Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "last updated" date. We encourage you to review it periodically.

13 Contact

For any questions or requests regarding your privacy or this policy, please reach out to us: